SimplerCAD

Privacy Policy

Effective date: July 23, 2026
Last updated: July 23, 2026

SimplerCAD respects your privacy. This Privacy Policy explains how [legal business name], doing business as SimplerCAD (“SimplerCAD,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you use:

  • The SimplerCAD website at simplercad.com
  • The browser-based SimplerCAD 3D design application
  • Our contact forms, accounts, subscriptions, support services, and related features

By using SimplerCAD, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Account username
  • Password or authentication credentials
  • Contact-form messages
  • Support requests and correspondence
  • Feedback, survey responses, or feature requests
  • School, business, or organization name
  • Subscription and transaction information
  • Any information you include in a message to us

Passwords may be processed through our authentication provider and are not intended to be accessible to SimplerCAD in readable form.

Account and project information

When you create or use a SimplerCAD account, we may collect or process:

  • Account profile information
  • Saved project names
  • 3D designs and model files
  • Imported or exported files
  • Project settings and metadata
  • Autosave and recovery information
  • Sharing and collaboration settings
  • Feature usage and account preferences

Choose the statement that matches your application:

[Projects are stored locally in the user’s browser unless the user expressly saves or uploads them to our servers.]

or:

[Projects may be stored using our cloud-hosting providers so users can save, recover, synchronize, and access their work.]

Delete the statement that does not apply.

Payment information

When paid plans become available, payments may be processed by third-party payment providers such as [Stripe, PayPal, or other provider].

SimplerCAD does not directly store complete payment-card numbers. We may receive limited transaction information, such as:

  • Payment status
  • Subscription plan
  • Billing country
  • Transaction identifier
  • Last four digits of a payment card
  • Subscription renewal or cancellation status

Payment providers process information according to their own privacy policies.

Information collected automatically

When you visit or use SimplerCAD, we and our service providers may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language and time-zone settings
  • Pages viewed
  • Referring website
  • Date and time of access
  • Session duration
  • Buttons or features used
  • Error, crash, and performance information
  • General geographic location inferred from an IP address
  • Cookie and similar technology identifiers

We use this information to operate, secure, analyze, and improve SimplerCAD.

2. Cookies and Similar Technologies

SimplerCAD may use cookies, local storage, pixels, and similar technologies to:

  • Keep users signed in
  • Save preferences
  • Maintain sessions
  • Remember cookie choices
  • Provide autosave and recovery
  • Protect accounts and prevent abuse
  • Measure website traffic
  • Understand which features are used
  • Improve website and application performance

We may use services such as:

  • [Google Analytics or Google Site Kit]
  • [Google reCAPTCHA]
  • [Authentication provider]
  • [Hosting analytics provider]
  • [Email or marketing provider]

Delete any service that you do not actually use.

Where required by applicable law, non-essential analytics or advertising cookies will be used only after consent has been provided.

Users can control cookies through their browser settings and, where available, through our cookie-preference tool. Disabling necessary cookies may prevent some parts of SimplerCAD from working correctly.

3. How We Use Information

We may use collected information to:

  • Provide and operate SimplerCAD
  • Create and manage user accounts
  • Save and recover projects
  • Process subscriptions and payments
  • Respond to support requests
  • Communicate about accounts, security, or service updates
  • Deliver requested emails or newsletters
  • Improve application features and usability
  • Understand how visitors use the website
  • Diagnose technical problems
  • Protect against fraud, abuse, and unauthorized access
  • Enforce our Terms of Service
  • Comply with legal requirements
  • Develop new tools and services
  • Maintain business and transaction records

We do not use private project files for unrelated purposes unless we obtain permission or provide clear notice.

4. Legal Bases for Processing

For users in the European Economic Area, United Kingdom, and other jurisdictions requiring a legal basis, we process personal information under one or more of the following grounds:

  • Contract: Processing is necessary to provide an account or requested service.
  • Legitimate interests: Processing is necessary to secure, maintain, analyze, and improve SimplerCAD.
  • Consent: The user has agreed to optional analytics, marketing, or another specific use.
  • Legal obligation: Processing is required to comply with applicable law.
  • Protection of rights: Processing is necessary to prevent fraud, abuse, security incidents, or legal claims.

Where processing relies on consent, consent may be withdrawn at any time. Withdrawal does not affect processing performed before consent was withdrawn.

5. How We Share Information

We may share information in the following circumstances.

Service providers

We may provide information to companies that help operate SimplerCAD, including providers of:

  • Website and cloud hosting
  • Authentication
  • Database storage
  • Email delivery
  • Customer support
  • Analytics
  • Security and fraud prevention
  • Payment processing
  • Error monitoring
  • File storage and content delivery

These providers are permitted to process information only as necessary to provide their services to us, subject to their contractual and legal obligations.

At your direction

Information may be shared when a user:

  • Publishes a model or project
  • Creates a public sharing link
  • Invites a collaborator
  • Submits content to a public gallery
  • Requests an integration with another service

Users should not include personal or confidential information in publicly shared project names, descriptions, or files.

Legal and safety reasons

We may disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to a subpoena, court order, or lawful government request
  • Enforce our agreements
  • Investigate fraud or security incidents
  • Protect the rights, safety, or property of SimplerCAD, our users, or others

Business transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of the business. Where required, users will be notified of material changes affecting their information.

6. Sale and Advertising Use

Use this language only when it is factually accurate:

SimplerCAD does not sell personal information for money. SimplerCAD does not share personal information for cross-context behavioral advertising or targeted advertising.

If you later add advertising networks, remarketing pixels, affiliate tracking, or cross-site behavioral advertising, this section and your cookie-consent system must be updated.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the requested service
  • Maintain an account
  • Fulfill contractual obligations
  • Protect against fraud or abuse
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, and accounting requirements

Retention periods may vary according to the type of information.

For example:

  • Account information may be retained while an account is active.
  • Support correspondence may be retained for [insert period].
  • Transaction records may be retained as required by tax and accounting laws.
  • Security logs may be retained for [insert period].
  • Deleted project files may remain in backups for a limited period before permanent deletion.

We may retain anonymized or aggregated information that no longer identifies an individual.

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Encryption during transmission
  • Access controls
  • Authentication protections
  • Restricted administrative access
  • Backups and recovery procedures
  • Monitoring for abuse and security incidents
  • Regular software and security updates

No website, application, or storage system can guarantee absolute security. Users are responsible for protecting their passwords and devices and for notifying us of suspected unauthorized account access.

9. International Data Transfers

SimplerCAD and its service providers may process information in countries other than the country where the user resides, including the United States.

These countries may have different data-protection laws. Where required, we use appropriate safeguards for international transfers, such as contractual data-protection terms or other legally recognized mechanisms.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Receive a portable copy of certain information
  • Restrict certain processing
  • Object to certain processing
  • Withdraw consent
  • Opt out of marketing communications
  • Appeal a decision concerning a privacy request
  • Lodge a complaint with a data-protection authority

European data-protection law includes rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent.

To submit a request, contact:

Email: [privacy@simplercad.com]

We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.

We will not discriminate against users for exercising applicable privacy rights.

11. Marketing Communications

Users may unsubscribe from promotional emails by:

  • Clicking the unsubscribe link in an email
  • Updating communication preferences
  • Contacting us at [privacy@simplercad.com]

We may continue to send non-promotional communications necessary to operate an account, such as security alerts, subscription notices, and material service updates.

12. Children’s Privacy

Use this version when accounts are not offered to children under 13

SimplerCAD is not intended to collect personal information directly from children under 13 without appropriate parental or school authorization.

If we learn that personal information was collected from a child under 13 without required authorization, we will take reasonable steps to delete it.

Parents or guardians may contact us at [privacy@simplercad.com] regarding a child’s information.

Important for classroom use

Because SimplerCAD may be promoted to schools, educators, or classrooms, you need additional legal review before allowing children under 13 to create accounts or submit personal information.

COPPA can require a child-focused privacy notice, direct notice to parents, verifiable parental consent, disclosure of operators, and procedures allowing parents to review or delete a child’s information.

A school edition should clearly define whether:

  • Students create individual accounts
  • The school provides consent on behalf of parents
  • Student projects are stored in the cloud
  • Students can publicly share projects
  • Analytics or advertising technologies operate in student accounts
  • Student data is deleted when the school relationship ends

13. Third-Party Websites and Services

SimplerCAD may contain links to third-party websites, platforms, videos, social networks, payment services, or integrations.

We do not control the privacy or security practices of third parties. Information submitted directly to a third party is governed by that third party’s privacy policy.

14. Do Not Track and Privacy Signals

Some browsers provide “Do Not Track” settings or other privacy-preference signals.

Choose the statement that matches your implementation:

[SimplerCAD currently does not respond to browser Do Not Track signals.]

or:

[SimplerCAD recognizes legally required browser-based opt-out signals, such as Global Privacy Control, where applicable.]

Do not include the second statement unless your website is technically configured to honor those signals.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

  • SimplerCAD features
  • Data practices
  • Service providers
  • Legal requirements
  • Security practices

The updated version will be posted on this page with a revised “Last updated” date.

Where required, we will provide additional notice of material changes through the website, application, or email.

16. Contact Us

Questions, requests, or complaints about this Privacy Policy may be sent to:

[Legal business name]
Doing business as SimplerCAD
Email: [privacy@simplercad.com]
Support: [support@simplercad.com]
Address: [business mailing address]
Country: [United States]

For users in the European Economic Area or United Kingdom:

Data controller: [legal business name]
EU/UK representative, if required: [name and contact details]
Data Protection Officer, if applicable: [name and contact details]